Application Maintenance Houston

Application Maintenance services

Our mission is to provide our client with acceptable Application Maintenance.

DESSS Application Maintenance services include:

• Effective capture
• Maintenance requests
• Reporting resolution

Activities in SLA framework:

• Requests management
• Management of incidents
• Processing of requests
• Work around
• Resolution
• Root cause analysis

DESSS application maintenance delivers:

• Reduction in TCO (Total cost of ownership)
• Drive continuous improvements in quality of services
• Improve applications stability
• Reduce support costs

CSL and QPR measures:

• Application maintenance productivity
• Schedule compliance
• Application maintenance scope management
• Budget adherence
• Project status

DESSS tracks the SLAs norms using web tools which are transparent even to our customers.

DESSS application maintenance has been used for the following projects:

Our developers will make a thorough assessment of client requirements and identify areas that can be optimized with web maintenance. Our goal is to meet client’s requirement and to deliver a web development project that will exceed their expectations.

• Decision Support Systems
• E-Commerce
• ERP
• CRM
• Any customer made software