Experience Cloud
Customer, partner, and self-service portals on Experience Cloud with sharing designed correctly. Delivered by DESSS with a documented 6-step workflow, named deliverables, and a 24-hour discovery response.
SALESFORCE
What does DESSS deliver for Experience Cloud?
DESSS delivers Experience Cloud on Salesforce through the experience cloud implementation: sales process mapping; data model and territory design; configuration and minimum viable data entry; pipeline data migration; forecasting and dashboards; launch and adoption tracking. Each step closes with named deliverables you sign off before the next begins.
THE WORKFLOW
6 steps, start to finish
Every engagement follows a documented sequence, so you always know which stage the work is in and what closes it.
- Sales process mapping — How deals really move
- Data model and territory design — Structure the records
- Configuration and minimum viable data entry — Reduce the friction
- Pipeline data migration — Bring the live deals
- Forecasting and dashboards — Make the pipeline visible
- Launch and adoption tracking — Watch the first month
WHAT YOU GET
Named deliverables, signed off
Each step closes with deliverables you review and approve before the next one begins — progress you can audit rather than a status colour on a slide.
- Sales process map
- Stage definitions
- Exit criteria
- Data model
- Territory model
- Security design
- Configured platform
- Field justification log
- Automation rules
- Migrated pipeline
HOW TO ENGAGE
Advice, delivery, or managed service
Engage DESSS at whatever depth the work needs — independent advice before you commit budget, full delivery against an agreed blueprint, or ongoing support from the team that built it.
Consulting & Advisory
Assessment, platform selection, business case, and roadmap — before you commit budget.
Implementation Services
Full delivery to an agreed blueprint, with weekly demos and named deliverables at every step.
Integration & Migration
Connecting and modernizing the systems the work depends on, with validated data and monitored interfaces.
Managed Support Services
Monitoring, incident handling, enhancements, and release management from the team that built it.
A typical DESSS Experience Cloud delivery runs 6 steps, with the final step reached around weeks 9–12. Complex integrations, multi-entity scope, or regulated environments extend that — the discovery session produces a dated plan for your case rather than an average.
Every step closes with named deliverables — Adoption dashboard, Automation rules, Configured platform, Data model, Deduplication report, Exit criteria, Field justification log, Forecast model — so progress is visible, auditable, and reviewable rather than a status colour on a slide.
Yes. Integration with the systems your portals and communities depends on is designed early and delivered with validation, monitoring, and error handling, so failures are visible and recoverable.
No. Experience Cloud is often delivered alongside the other Salesforce products listed below, in a phased roadmap that avoids rebuilding earlier phases. DESSS sequences them so each phase stands on its own.
The consultants who implemented it. Managed support covers monitoring, incidents, enhancements, and release management under severity-based service levels.
GET STARTED
Schedule your free digital transformation consultation
Certified experts in cloud, AI, and security. Agile delivery, scalable architecture, and data-driven BI tools — serving clients globally.
Talk to a DESSS consultant about Experience Cloud. We respond to discovery requests within 24 hours.