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Our services extend to infra consulting, data centers, end-user computing, enterprise networking, enterprise security, IT infrastructure operation management, and transformation services. Managed services are the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses. It appears as an alternative to the break/fixes or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.
End-to-end IT infrastructure management services use a managed services model to manage all towers of IT Infrastructure. We provide infrastructure-managed services and support from desktop to server. We also offer full IT infrastructure services, including migration, consulting, deployment, management, and support, and offer a range of IT support solutions including IT Service Management support, full PaaS (Platform as a Service), and IaaS. Get a quote here.