Okta Workforce and Customer Identity
SSO, adaptive MFA, lifecycle management, and API access management on Okta. Delivered by DESSS with a documented 6-step workflow, named deliverables, and a 24-hour discovery response.
IAM & PAM
What does DESSS deliver for Okta Workforce and Customer Identity
DESSS delivers Okta Workforce and Customer Identity on IAM, Governance & Privileged Access through the okta workforce and customer identity rollout: current-state identity assessment; design and break-glass; report-only pilot; wave enforcement; legacy authentication shutdown; access review and operations. Each step closes with named deliverables you sign off before the next begins.
THE WORKFLOW
6 steps, start to finish
Every engagement follows a documented sequence, so you always know which stage the work is in and what closes it.
- Current-state identity assessment — Weeks 1–2
- Design and break-glass — Weeks 2–4
- Report-only pilot — Weeks 4–6
- Wave enforcement — Weeks 6–10
- Legacy authentication shutdown — Weeks 9–12
- Access review and operations — Ongoing
WHAT YOU GET
Named deliverables, signed off
Each step closes with deliverables you review and approve before the next one begins — progress you can audit rather than a status colour on a slide.
- Identity inventory
- Privileged access findings
- Legacy auth report
- Policy design
- Break-glass procedure
- Exclusion register
- Pilot impact report
- Sign-in analysis
- Tuning decisions
- Wave plan
HOW TO ENGAGE
Advice, delivery, or managed service
Engage DESSS at whatever depth the work needs — independent advice before budget is committed, full delivery against an agreed blueprint, or ongoing support from the team that built it.
Consulting & Advisory
Assessment, platform selection, business case, and roadmap — before you commit budget.
Implementation Services
Full delivery to an agreed blueprint, with weekly demos and named deliverables at every step.
Integration & Migration
Connecting and modernizing the systems the work depends on, with validated data and monitored interfaces.
Managed Support Services
Monitoring, incident handling, enhancements, and release management from the team that built it.
A typical DESSS Okta Workforce and Customer Identity delivery runs 6 steps, with the final step reached around ongoing. Complex integrations, multi-entity scope, or regulated environments extend that — the discovery session produces a dated plan for your case rather than an average.
Every step closes with named deliverables — Access review campaigns, Blocking policy, Break-glass procedure, Enforcement log, Exclusion register, Helpdesk briefing, Identity inventory, Legacy auth report — so progress is visible, auditable, and reviewable rather than a status colour on a slide.
Yes. Integration with the systems your single sign-on depends on is designed early and delivered with validation, monitoring, and error handling, so failures are visible and recoverable.
No. Okta Workforce and Customer Identity is often delivered alongside the other IAM, Governance & Privileged Access products listed below, in a phased roadmap that avoids rebuilding earlier phases. DESSS sequences them so each phase stands on its own.
The consultants who implemented it. Managed support covers monitoring, incidents, enhancements, and release management under severity-based service levels.
GET STARTED
Schedule your free digital transformation consultation
Certified experts in cloud, AI, and security. Agile delivery, scalable architecture, and data-driven BI tools — serving clients globally.
Talk to a DESSS consultant about Okta Workforce and Customer Identity on IAM & PAM. We respond to discovery requests within 24 hours.