NetSuite CRM, ERP & eCommerce Consulting Services
NetSuite is a cloud-based business software suite that brings ERP, CRM, and eCommerce together in one platform. Founded in 1998 and now part of Oracle, NetSuite helps businesses improve performance and streamline operations.
DESSS helps small and mid-sized companies across the US implement and get the most from NetSuite, with consulting for CRM, ERP, and eCommerce.
What Is NetSuite?
NetSuite is a browser-based application delivered as Software as a Service (SaaS). Users access it over the internet from a hosted data center, so there is nothing to install or maintain on your own IT infrastructure.
SaaS is typically licensed on a monthly or annual subscription instead of the large upfront investment that traditional on-premises software requires. Costs for software, hardware, implementation, and ongoing IT labor are significantly lower as a result.
NetSuite CRM
NetSuite CRM gives you a real-time, 360-degree view of your customers. Information flows through the entire customer lifecycle:
- Lead
- Opportunity
- Sales order
- Fulfillment
- Renewal and upsell
- Support and maintenance
NetSuite CRM integrates with your existing ERP investments. You can also expand into the wider NetSuite suite by adding ERP, eCommerce, professional services automation (PSA), or global business management capabilities.
NetSuite Consulting Services from DESSS
We have been delivering NetSuite solutions since 2000 to small and medium-sized companies across the US.
- NetSuite CRM implementation and consulting: Plan, configure, and launch CRM around your sales and service processes
- NetSuite ERP consulting: Streamline finance, inventory, orders, and operations
- NetSuite eCommerce consulting: Connect your online store with your back-office data
- Workflow development and maintenance: Automate approvals and business processes
- Custom configuration with SuiteCloud: Tailor NetSuite to your users' needs
Key Features of NetSuite CRM
- Higher sales performance through forecasting, upsell, and commission management
- Better customer service productivity and faster case resolution
- Project management
- Simplified quote-to-order process
- Order management
- Global sales and service organization management
- Business portal for customers
- Real-time, role-based dashboards for sales, service, and marketing visibility
- Incentive management
- Marketing management
Benefits of NetSuite
- One unified platform for CRM, ERP, and eCommerce
- Real-time visibility across sales, service, finance, and operations
- Lower IT costs with no on-premises infrastructure
- Predictable subscription pricing
- Scalable as your business grows
- Accessible from any web browser
Why Choose DESSS for NetSuite?
Our experienced consultants help you realize NetSuite's productivity gains and cost savings while avoiding common implementation pitfalls. We follow a proven methodology built on best practices.
- Over two decades of NetSuite experience
- Focus on small and medium-sized businesses
- End-to-end support across CRM, ERP, and eCommerce
- Practical, best-practice implementation approach
NetSuite CRM Modules We Deliver
Select a solution below to see the DESSS delivery workflow, named deliverables and engagement options for it.
NetSuite Customer Support and Cases
Case management, escalation rules, and customer center self-service. Delivered by DESSS with a documented 6-step workflow, named deliverables, and a 24-hour discovery response.
NetSuite Marketing Automation
Campaign management, lead nurturing, and closed-loop campaign ROI reporting. Delivered by DESSS with a documented 6-step workflow, named deliverables, and a 24-hour discovery response.
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Let Us Help You Move Forward
Talk to the DESSS team about Top NetSuite CRM Consulting company. We will review your requirements, outline a practical plan and give you a clear view of scope, timeline and cost before you commit.