ERP Implementation Process

The six-step implementation method DESSS runs on every ERP platform, with the deliverables that close each step.

PROCESS LIBRARY

What are the steps in the DESSS erp implementation process?

6 steps: discovery and process mapping; solution design and fit-gap; configuration and build; data migration and integration; testing and training; go-live and hypercare. Each step closes with named deliverables, and the first step starts weeks 1–2.

THE WORKFLOW

6 steps, start to finish

Every engagement follows a documented sequence, so you always know which stage the work is in and what closes it.

Discovery and process mapping — Current state
Solution design and fit-gap — Blueprint
Configuration and build — Make it yours
Data migration and integration — Clean cutover
Testing and training — Prove it works
Go-live and hypercare — Steady state

WHAT YOU GET

Named deliverables, signed off

Each step closes with deliverables you review and approve before the next one begins — progress you can audit rather than a status colour on a slide.

Process maps
Success criteria
Project charter
Fit-gap analysis
Solution blueprint
Build plan
Configured system
Custom components
Configuration workbook
Migrated data

HOW WE DELIVER

6 steps, start to finish

A documented, stage-by-stage delivery sequence for ERP Implementation Process, with named deliverables at every step.

Step 01

Weeks 1–2

Discovery and process mapping

Systems, spreadsheets, handoffs, and pain points are mapped, and measurable outcomes are defined for the new system before design begins.

Deliverables:

Process maps
Success criteria
Project charter

Step 04

Weeks 6–10

Data migration and integration

Legacy data is cleansed, mapped, and loaded with validation at each pass, and the surrounding systems are integrated and tested.

Deliverables:

Migrated data
Validation report
Live integrations

Step 02

Weeks 2–4

Solution design and fit-gap

Every requirement is matched to standard capability or flagged for configuration, and the fit-gap becomes the build plan signed off before anything changes.

Deliverables:

Fit-gap analysis
Solution blueprint
Build plan

Step 05

Weeks 10–12

Testing and training

End-to-end and user acceptance testing run real business scenarios while role-based training prepares the people who will use it daily.

Deliverables:

UAT sign-off
Training materials
Cutover plan

Step 03

Weeks 4–8

Configuration and build

The system is configured to the approved blueprint — workflows, roles, documents, and reports — with weekly demonstrations to keep surprises out.

Deliverables:

Configured system
Custom components
Configuration workbook

Step 06

Weeks 12–16

Go-live and hypercare

Cutover is managed to a runbook, hypercare is staffed alongside your team through the first close, and the environment is handed over documented.

Deliverables:

Production system
Hypercare log
Optimization backlog

HOW TO ENGAGE

Advice, delivery, or managed service

Engage DESSS at whatever depth the work needs — independent advice before you commit budget, full delivery against an agreed blueprint, or ongoing support from the team that built it.

Consulting & Advisory

Assessment, platform selection, business case, and roadmap — before you commit budget.

Implementation Services

Full delivery to an agreed blueprint, with weekly demos and named deliverables at every step.

Managed Support Services

Monitoring, incident handling, enhancements, and release management from the team that built it.

Related processes

The documented DESSS processes that sit closest to this one, sequenced so each phase stands on its own.

ERP Selection & Evaluation Process

A vendor-neutral selection process that ends in a defensible decision — with the option of keeping your current system on the table throughout.

View process

ERP Data Migration Process

Data is where ERP projects slip. This is the multi-pass process DESSS uses so cutover data is reconciled and signed off rather than hoped for.

View process

ERP Integration Process

How DESSS designs and delivers ERP integrations that survive volume, failure, and the next upgrade.

View process

ERP Upgrade & Cloud Migration Process

Moving an ERP to a current release or to the cloud without losing the customizations the business depends on.

View process

ERP Managed Support Process

What happens after go-live: how DESSS takes on an ERP estate and runs it with visible service levels.

View process

COMMON QUESTIONS

Frequently asked questions

The 6 steps run from weeks 1–2 to weeks 12–16 in a typical engagement. Scope, data quality, and how quickly decisions get made are what move that timeline, and the discovery session produces dated milestones for your case.

Yes — many clients engage for the assessment and roadmap stages, then deliver internally, or bring us in mid-programme. The steps are designed to stand alone, and we will tell you plainly which ones cannot safely be skipped.

18 named deliverables across the process, including Build plan, Configuration workbook, Configured system, Custom components, Cutover plan, Fit-gap analysis, Hypercare log, Live integrations. They are yours, written to be usable by whoever picks up the work next.

Fewer people than you fear, but the right ones: a decision-maker who can approve scope, the process owners who know how the work really runs, and a technical contact for access. We schedule around operational reality rather than asking for open-ended availability.

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