ERP Integration Process

How DESSS designs and delivers ERP integrations that survive volume, failure, and the next upgrade.

PROCESS LIBRARY

What are the steps in the DESSS erp integration process?

6 steps: interface inventory; system of record decisions; interface design; build; testing; go-live and support. Each step closes with named deliverables, and the first step starts weeks 1–2.

THE WORKFLOW

6 steps, start to finish

Every engagement follows a documented sequence, so you always know which stage the work is in and what closes it.

Interface inventory — Find every connection
System of record decisions — Agree ownership
Interface design — Specify properly
Build — Engineer for failure
Testing — Test the chain
Go-live and support — Operate with visibility

WHAT YOU GET

Named deliverables, signed off

Each step closes with deliverables you review and approve before the next one begins — progress you can audit rather than a status colour on a slide.

Interface inventory
Manual process register
System of record matrix
Data ownership decisions
Interface specifications
Error handling design
Built interfaces
Monitoring hooks
Unit tests
Test results

HOW WE DELIVER

6 steps, start to finish

A documented, stage-by-stage delivery sequence for ERP Integration Process, with named deliverables at every step.

Step 01

Weeks 1–2

Interface inventory

Systems, file transfers, EDI partners, and manual re-keying are inventoried — the manual steps often turn out to be the most valuable to automate.

Deliverables:

Interface inventory
Manual process register

Step 04

Weeks 5–9

Build

Interfaces are built with logging, retries, idempotency, and alerting from the start, on middleware your team can support.

Deliverables:

Built interfaces
Monitoring hooks
Unit tests

Step 02

Week 2

System of record decisions

For each data domain the system of record is agreed in writing, which prevents the bi-directional sync arguments that derail integration projects.

Deliverables:

System of record matrix
Data ownership decisions

Step 05

Weeks 9–11

Testing

End-to-end business scenarios, failure scenarios, and volume tests are run, including the reconciliation reports operations will use daily.

Deliverables:

Test results
Volume test report
Reconciliation reports

Step 03

Weeks 3–5

Interface design

Direction, trigger, frequency, field mapping, transformation, error handling, and reconciliation are specified per interface before development.

Deliverables:

Interface specifications
Error handling design

Step 06

Weeks 11–12

Go-live and support

Interfaces are activated in sequence with dashboards and a support runbook, and monitored closely through the first full business cycle.

Deliverables:

Live interfaces
Dashboards
Support runbook

HOW TO ENGAGE

Advice, delivery, or managed service

Engage DESSS at whatever depth the work needs — independent advice before you commit budget, full delivery against an agreed blueprint, or ongoing support from the team that built it.

Consulting & Advisory

Assessment, platform selection, business case, and roadmap — before you commit budget.

Implementation Services

Full delivery to an agreed blueprint, with weekly demos and named deliverables at every step.

Managed Support Services

Monitoring, incident handling, enhancements, and release management from the team that built it.

Related processes

The documented DESSS processes that sit closest to this one, sequenced so each phase stands on its own.

ERP Selection & Evaluation Process

A vendor-neutral selection process that ends in a defensible decision — with the option of keeping your current system on the table throughout.

View process

ERP Implementation Process

The six-step implementation method DESSS runs on every ERP platform, with the deliverables that close each step.

View process

ERP Data Migration Process

Data is where ERP projects slip. This is the multi-pass process DESSS uses so cutover data is reconciled and signed off rather than hoped for.

View process

ERP Upgrade & Cloud Migration Process

Moving an ERP to a current release or to the cloud without losing the customizations the business depends on.

View process

ERP Managed Support Process

What happens after go-live: how DESSS takes on an ERP estate and runs it with visible service levels.

View process

COMMON QUESTIONS

Frequently asked questions

The 6 steps run from weeks 1–2 to weeks 11–12 in a typical engagement. Scope, data quality, and how quickly decisions get made are what move that timeline, and the discovery session produces dated milestones for your case.

Yes — many clients engage for the assessment and roadmap stages, then deliver internally, or bring us in mid-programme. The steps are designed to stand alone, and we will tell you plainly which ones cannot safely be skipped.

15 named deliverables across the process, including Built interfaces, Dashboards, Data ownership decisions, Error handling design, Interface inventory, Interface specifications, Live interfaces, Manual process register. They are yours, written to be usable by whoever picks up the work next.

Fewer people than you fear, but the right ones: a decision-maker who can approve scope, the process owners who know how the work really runs, and a technical contact for access. We schedule around operational reality rather than asking for open-ended availability.

GET STARTED

Schedule your free digital transformation consultation

Certified experts in cloud, AI, and security. Agile delivery, scalable architecture, and data-driven BI tools — serving clients globally.

Talk to a DESSS consultant about ERP Integration Process. We respond to discovery requests within 24 hours.

Request Discovery & Consultation Back to Process library